Privacy Policy

Last Updated: February 6, 2026

Optemate LLC ("Optemate," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, store, and protect personal information when you access or use our website located at optemate.com, our software, platforms, applications, and any related services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Company Information

Legal Name: Optemate LLC
Address: 240 Kennedy Street, State College, PA 16801, United States
Email: OPtemate@gmail.com
Phone: 814-424-5367
Website: optemate.com

2. Information We Collect

2.1 Personal Information

We may collect the following personal information directly from you:

• Full name
• Email address
• Phone number
• Company or organization name
• Billing and mailing address
• Login credentials
• Payment information (processed by third-party payment processors such as Stripe, Square, or PayPal; Optemate does not store full payment card details)

2.2 Client and Business Data

In the course of providing Services, we may process:

• Documents, files, spreadsheets, and databases uploaded by clients
• CRM, marketing, sales, or operational data
• API-provided data from third-party platforms
• Communications and inputs submitted to AI systems

2.3 Technical and Usage Data

We may automatically collect:

• IP address
• Device type and browser information
• Log files
• Usage behavior and interaction data
• Cookies and tracking technologies

3. How We Use Information

We use collected information to:

• Provide, operate, and maintain the Services
• Configure AI automations and workflows
• Process payments and manage subscriptions
• Communicate with clients
• Improve platform functionality
• Monitor security and prevent fraud
• Comply with legal and regulatory obligations

4. AI-Specific Disclosures

Our Services utilize artificial intelligence and machine learning technologies, including third-party AI providers.

• AI-generated outputs may be inaccurate, incomplete, or misleading
• AI outputs are provided "as-is" and without any warranty
• Optemate does not guarantee accuracy, reliability, or suitability of AI-generated content
• AI outputs do not constitute legal, financial, medical, or professional advice
• Clients are solely responsible for reviewing, validating, and approving all outputs prior to use

5. No Professional Advice

Nothing provided through the Services constitutes legal, financial, tax, medical, or other regulated professional advice. You agree to consult qualified professionals before relying on any output generated through our Services.

6. Data Sharing & Third Parties

We may share information with:

• AI providers (e.g., OpenAI, Anthropic, Google AI)
• Automation and integration platforms (e.g., Zapier, Make)
• Payment processors (e.g., Stripe, PayPal)
• Analytics and advertising platforms (e.g., Google Analytics, Meta)

Optemate is not responsible for the privacy practices, outages, policy changes, or failures of third-party services.

7. International Data Transfers

We may transfer, store, and process data outside your country of residence, including in the United States. By using the Services, you consent to such transfers.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards. However, no system is 100% secure, and we disclaim liability for unauthorized access beyond our reasonable control.

9. Data Retention

We retain information only as long as necessary for business, legal, or contractual purposes, unless a longer retention period is required by law.

10. Your Rights (GDPR & CCPA)

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data. Requests may be submitted to OPtemate@gmail.com.

We may deny requests where permitted by law.

11. Children's Privacy (COPPA)

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect data from children.

12. Limitation of Liability

To the maximum extent permitted by law, Optemate LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from data handling or AI outputs.

13. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Continued use of the Services constitutes acceptance of changes.

14. Contact